Features
Everything you need to run WhatsApp campaigns.
Contacts, templates, broadcasts and reports work together in one workspace, so a reply to Monday's offer is one click away from Thursday's follow-up.
Bulk broadcasts
One message to thousands, each one addressed by name.
Pick a Meta-approved template, fill its variables from your contact data, attach a header image and send now or later. Every message leaves from your own WhatsApp number.
- Personal, not mass-produced. Map {{1}}, {{2}} and the rest to name, first name, phone or any custom field, with a fallback word for contacts who don't have one.
- Images, videos and PDFs. Upload the header media when you send. If Meta rejects the sample you used for approval, replace it right there.
- Test on your own phone first. Send the exact message to yourself before it goes to two thousand people.
Contacts & segments
Your customer list, finally in one place.
Bring contacts in from a CSV or Excel sheet, tag them the way you already think about them, and keep groups you can send to in one click.
- CSV and Excel import. Upload .csv or .xlsx files of up to 1,500 rows each and match your columns to name, phone, tags and custom fields.
- As many tags as you need. One customer can be Jaipur, Repeat buyer and Diwali-2025 at the same time. Send to any of those tags, or only to people who have all of them.
- Audience groups. Keep hand-picked or imported lists as groups, and add or remove people whenever you like.
Template manager
Write templates here. Get them approved by Meta.
Create marketing, utility and authentication templates with headers, variables and buttons, see them as a phone would, and submit them to Meta without opening Business Manager.
- All three categories. Marketing for offers, utility for order and account updates, authentication for one-time codes.
- Headers that stand out. Text, image, video or document headers, with a sample uploaded for Meta's review.
- Buttons people tap. Quick replies, website links, a call button and copy-code, up to ten per template.
Reports & retargeting
Know who read it. Follow up with who didn't.
Every broadcast gets a live report: delivered, read and replied for each number, with the reason whenever a message fails. Then send a follow-up to exactly the people who need one.
- Status for every number. Sent, delivered, read, replied or failed, with timestamps and the reply text.
- Retarget without a new list. Follow up with people who read, didn't read, replied, didn't reply, or whose message failed.
- Tag people when they reply. Add a tag automatically on any reply, or only when someone taps a specific button.
Team inbox
Every reply in one inbox your whole team can answer.
When customers reply to a broadcast, their chat opens in a shared inbox. Assign it to the right person, tag it, and reply with text, images or documents.
- Replies open as chats. Anyone who replies to a broadcast gets their own conversation, grouped under that broadcast.
- Assign to agents. Agents sign in with a one-time code and see the chats assigned to them.
- Unread stays on top. Unread chats move up and stand out. Mark a chat unread again to come back to it.
Lead CRM
Turn a button tap into a lead someone follows up.
When a customer taps "I'm interested" on your broadcast, they can land on your pipeline as a lead, tagged and assigned, with the broadcast recorded as the source.
- Automatic lead capture. Choose which button sends people to which pipeline stage, and which tags they get.
- Your own stages. New, Contacted, Demo booked, Won: name the stages the way your team works.
- Owner and priority. Assign each lead to an agent and mark what needs attention first.
On the roadmap
What we're building after that.
These aren't available yet. They're what we are working on next.
Answer common questions and collect details automatically, before a person steps in.
Send messages and sync contacts from your own systems, with webhooks for every event.
Collect payments inside the WhatsApp conversation.
Your customers are already on WhatsApp.
Create a workspace, connect your number and send your first approved template today.