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Contacts & segments

Your customer list, finally in one place.

Bring contacts in from a CSV or Excel sheet, tag them the way you already think about them, and keep groups you can send to in one click.

What you can do

Contacts & segments, in detail.

01

CSV and Excel import

Upload .csv or .xlsx files of up to 1,500 rows each and match your columns to name, phone, tags and custom fields.

02

As many tags as you need

One customer can be Jaipur, Repeat buyer and Diwali-2025 at the same time. Send to any of those tags, or only to people who have all of them.

03

Audience groups

Keep hand-picked or imported lists as groups, and add or remove people whenever you like.

04

Custom fields

Store city, plan, last order date or anything else, and use it inside your messages.

05

Filters you can send to

Filter by status, source, group, tags or fields, then turn the result straight into a broadcast audience.

06

Active and inactive

Mark people inactive and they stay out of every broadcast until you switch them back.

How it works

Three steps, start to finish.

  1. Import your sheet

    Numbers without a country code are treated as Indian (+91).

  2. Tag and group

    Apply tags while importing, or in bulk afterwards.

  3. Send to the slice you need

    Every tag, group and filter is available in the broadcast wizard.

Your customers are already on WhatsApp.

Create a workspace, connect your number and send your first approved template today.