Reports & retargeting
Know who read it. Follow up with who didn't.
Every broadcast gets a live report: delivered, read and replied for each number, with the reason whenever a message fails. Then send a follow-up to exactly the people who need one.
What you can do
Reports & retargeting, in detail.
Status for every number
Sent, delivered, read, replied or failed, with timestamps and the reply text.
Retarget without a new list
Follow up with people who read, didn't read, replied, didn't reply, or whose message failed.
Tag people when they reply
Add a tag automatically on any reply, or only when someone taps a specific button.
Activity over time
A chart of sent, delivered, read and replied by hour or day.
Failure reasons in plain words
See why WhatsApp couldn't deliver a message, not just that it failed.
Export to CSV
Download every recipient with their status for your own records or spreadsheets.
How it works
Three steps, start to finish.
Open the report
Numbers update live as Meta sends delivery and read receipts.
Pick who to follow up
For example, everyone who received it but never opened it.
Send the follow-up
The wizard opens with that audience already selected.
Works with
The rest of your workspace.
Your customers are already on WhatsApp.
Create a workspace, connect your number and send your first approved template today.